Security & Privacy

Privacy Policy and Online Security Tips

At Eastern Connecticut Savings Bank, protecting the privacy and confidentiality of your personal information is a top priority. We value your business and the trust you place in Eastern Connecticut Savings Bank. The personal data you give us is used to administer your accounts in a professional and efficient manner, to develop financial services designed to meet your needs and to provide you with excellent customer service. We do not sell your personal information to anyone, for any purpose.

Privacy Policy

The Eastern Connecticut Savings Bank Privacy Policy >> (PDF)

If you have any questions about the content of this notice, please visit your local branch or phone us at 860.889.7381.

Your Privacy Online – for Internet Users

Our privacy policy also safeguards your online interactions with Eastern Connecticut Savings Bank: The information age has made online banking easy and convenient. You can visit our website with confidence, knowing that we are as committed to your privacy and security online as we are in more traditional bank settings.

When you browse our web site’s informational pages, we do not collect any information that identifies you personally.

If you access Eastern Connecticut Savings Bank accounts online, you’ll need to supply us with certain information so we can verify your identity.

When you bank online with us, we place “cookies” on your computer. These are files that enable our web site to recognize return visitors. We do not store any of your personal information in our cookies

Contacting Eastern Connecticut Savings Bank via E-mail: Anyone who visits our site can use a link called “Contact Us”, which appears on every page. “Contact Us” is a convenient method of exchanging non-confidential information with the bank. It is not a secure connection and should not be used to convey any account information. The same cautions that apply to “Contact Us” apply to the e-mail links to bank employees and departments that may appear in various locations on our site. Use them for non-confidential information only.

Online Sign-up forms are available to allow you to apply for Internet Banking. You can be assured of the confidentiality of the information you provide on these sign-up forms, because they communicate via a secure connection.

Links to Non-Eastern Connecticut Savings Bank Web Sites: We provide links to other web sites that offer non-Eastern Connecticut Savings Bank services, products, or information we think may be of interest to you. It’s important that you review the privacy policies of these sites, since we cannot control the information provided or the information collection practices of any non-Eastern Connecticut Savings Bank site you visit. We do not guarantee or endorse any of these services, products, or information provided through these sites.

Online Privacy and Children: In accordance with the Children’s Online Privacy Protection Act, we do not knowingly collect or retain personally identifiable information about children under the age of thirteen.

Questions? If you have questions regarding this policy, call us at 860.889.7381.

Identity Theft

Identity theft is a growing crime in our country. Each day people become victims of identity theft. Identity theft occurs when someone steals your personal information and uses it to establish credit, charge items or borrow money using your name.

Protect your identity

  • Tear up your unused credit offers and other documents containing personal information before discarding them.
  • Guard your Social Security number
  • Don’t release information to people you do not know, especially over the phone or Internet.
  • Review bank statements for accuracy
  • If you are denied credit for no apparent reason, obtain a copy of your credit report.

If you become a victim

  • Contact your bank and all others with whom you have a financial relationship
  • File a police report if you have had a loss
  • Report the fraud to the major credit bureaus:
    Equifax 1.800.525.6285
    Experian 1.888.397.3742
    Trans Union 1.800.680.7289

For additional help:
Federal Trade Commission 1-877-ID-THEFT or visit their web site at


Facts you should know to avoid becoming a victim

Phishing is a form of identity theft in which a fraudster uses authentic-looking email inquiries and websites to trick recipients into providing sensitive personal and financial information such as credit card and bank account details, passwords, user names, and/or social security numbers. Once this sensitive information is obtained, the scammers can use it to access your checking account, max out your credit cards, or even take out loans or obtain a driver’s license in your name. The damaging effects of phishing fraud on your financial history and personal security can take years to unravel.

Avoid becoming a victim

Don’t respond to email requests for sensitive personal or financial information (including your PIN – personal identification number or passwords) even if the source of the email appears to be authentic. Legitimate companies won’t ask for this information via email.

Be suspicious of any notification that requires you to act immediately to prevent your account from being closed or suspended

Never click on a link or download an attachment in a suspicious email.

Never email personal or financial information. Email is not a secure method of transmitting information.

Review your bank and credit card statements regularly.

Regularly view your account online to check for questionable activity.